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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lewis Knorr

July 17, 2025

5  out of  5
rating by Lewis Knorr
"Zane Knowlton was very helpful in getting my new policies set up before I moved to Oregon. He explained everything and made every effort to match my previous coverage."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Shelley Willis

July 16, 2025

5  out of  5
rating by Shelley Willis
"My experience has been just ok until Sasha contacted me and she has done just an awesome job fixing my account, it was a mess and she is my go to person from now on. I was paying too much and she redid everything and now I’m paying an amount that I’m comfortable with. Thank you so much for taking the time you have for making my insurance needs more manageable. I appreciate it so much!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Campbell

July 13, 2025

5  out of  5
rating by Brian Campbell
"Been with Ryan's office for almost a decade now, and they are great to work with. Always happy to answer my questions even if they're stupid. Ryan takes the time to personally walk me through my coverage and policies about every year and makes everything very clear and understandable."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jenna

July 10, 2025

5  out of  5
rating by Jenna
"Sasha is amazing and everyone should work with her. She is so kind and made accommodations to my low availability. She made what I thought was a scary process into a 30 minute solution. She rocks :)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Samuel Drichas

July 4, 2025

5  out of  5
rating by Samuel Drichas
"State Farm has always been fair to me, quick to respond when I've been in an accident, and always Fair."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shanda Wilson

July 3, 2025

5  out of  5
rating by Shanda Wilson
"Mark was very helpful explaining coverage for auto insurance. He was clear and gave relevant examples, without being condescending. I have been driving for 25 years and no one has taken the time to give that explanation before I talked with Mark. Thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Linda Richards

June 27, 2025

5  out of  5
rating by Linda Richards
"I've had State Farm coverage for the last 7 years and have been very pleased with their handling of my insurance needs. They are always there when I have a question, take time to explain each coverage thoroughly. I want to give a big shout out to Zane who was beyond helpful today from calling me to let me know he could save me $100’s of dollars by bundling my auto and home insurance once again. He definitely deserves kudos for his superior service."
We responded:
"Thank you so much for sharing your experience working with my agency. My team wants to provide the best customer experience in the industry! Thanks for recognizing their hard work."
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Jamie Grant

June 19, 2025

5  out of  5
rating by Jamie Grant
"Zane was such an amazing help! Moving from out of state he made the process painless."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Abigail Thornton

June 16, 2025

5  out of  5
rating by Abigail Thornton
"Zane was super helpful and was quick and efficient!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Quessa Moore

June 13, 2025

5  out of  5
rating by Quessa Moore
"⭐⭐⭐⭐⭐ Zane and Shannon were absolutely amazing in helping me get my policy set up! From start to finish, they were professional, knowledgeable, and made the entire process feel smooth and stress-free. They took the time to answer all my questions and made sure I understood every part of the policy. I truly felt like they had my best interest in mind the whole time. Highly recommend working with them if you want reliable, top-tier service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jen Hamilton

June 12, 2025

5  out of  5
rating by Jen Hamilton
"Zane was just so thorough and efficient at writing a new policy for me, and I appreciated the quick and thoughtful follow up. We’ve been with Ryan Paulson for decades and greatly enjoy the benefits of our bundled policies and the top notch service that’s always extended from this agency!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Martin Hogan

June 11, 2025

5  out of  5
rating by Martin Hogan
"I recently moved my account from another State Farm agent to Ryan Paulson in Vancouver Washington. I appreciate that I was able to walk in to the local office, where Mark quickly resolved my issue. Ryan followed up with a phone call, where he took the time to explain what coverage and how much I actually need. Thank you Ryan (and Mark) for significantly reducing my bill!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Grissom

May 28, 2025

5  out of  5
rating by Brian Grissom
"After insurance hunting for a bit, Zane Knowlton was able to help me lower my insurance by bundling my auto & home insurance with my fiance. He was able to get us all bundled and happy. He made my day and is great 10/10!!"
We responded:
"Thank you for reviewing our State Farm office, Brian! We're so happy we could help you combine and save! We look forward to continuing to support your insurance needs."
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Jay A

May 3, 2025

5  out of  5
rating by Jay A
"I have been with Ryan for almost ten years. I wish I had found them 25 years ago. Not only do they give you the hometown treatment, but they treat you like family. They are part of the neighborhood, not a national call center. You’re able to provide customized service when you have a relationship with your customers, not just a number on an invoice. Like a good neighbor, State Farm is always there."
We responded:
"THANK YOU, JAY! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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travis vasquez

May 2, 2025

5  out of  5
rating by travis vasquez
"Spencer helped me out a lot there was a lot of questions and he answered them all and with a smile on his face I had a great experience 6 years later and I still have zero complaints you guys are rockstars 5 stars for 5 star service"
We responded:
"We’re happy to have you as a customer Travis. Thank you for allowing us to serve you."
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Ashley Olinger

March 26, 2025

5  out of  5
rating by Ashley Olinger
"Professional, helpful, and knowledgeable. My husband and I were with another insurance company for a number of years and the cost was outrageous. It was so refreshing to work with State Farm and received genuine interest as a customer, by Ryan Paulson and Zane. We not only paid half as much, but received answers and helpful suggestions looking out for our interest and circumstances. Thank you for being there for your customers!"
We responded:
"We’re honored by your positive feedback Ashley! We look forward to continuing to provide you & your family with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jodi Tappan

March 18, 2025

5  out of  5
rating by Jodi Tappan
"This might be a longer story than you want, but State Farm Ryan Paulson, Zane and Mark eased me into a policy that fit my need as I am a Kia driver.. That day I had made a decision to terminate with ALLSTATE who penalized me for a compromised debit card Auto pay. The funds weren’t there because it was compromised. I couldn’t afford to pay higher for six months because of this. State Farm Ryan Paulson happened to call or it was Zane or John that day that I had just made the decision and we got to work right away. These guys are friendly and great personalities and I found it easy to relate to them. Very happy love this group of guys. Thank you."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sharlene Matteson

March 9, 2025

5  out of  5
rating by Sharlene Matteson
"I have experienced excellent customer service from everyone at this ins agency. They"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michael and Joanne Love

March 4, 2025

5  out of  5
rating by Michael and Joanne Love
"Jose and Chris did and outstanding job getting us rental and car insurance while saving us several hundred dollars. I'm so glad I switched to State Farm."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Geo Dusek

February 25, 2025

5  out of  5
rating by Geo Dusek
"Jerry was great!!! Help with all my questions and concerns and was willing to go above and beyond for me no matter the request!!! Thank you Jerry."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mohamed Sarhan

February 25, 2025

5  out of  5
rating by Mohamed Sarhan
"I had an excellent experience with Chris, his customer service was incredibly helpful and responsive! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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L Powell

February 20, 2025

5  out of  5
rating by L Powell
"It was such a pleasure working with Sasha! She was professional, knowledgeable, and I must admit, more patient than I would have been with all of my questions. She was able to lower my cost and I was very pleased with her service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janice Martin

February 15, 2025

5  out of  5
rating by Janice Martin
"Jerry, who works at this Clackamas office has followed up contacting me. He is kind and professional and answered any questions I had."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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jeffrey gifford

January 15, 2025

5  out of  5
rating by jeffrey gifford
"I'm very happy with my insurance., Through state farm. Ryan Paulson blow's all the other insurance company's out of the water for coverage. Very nice staff as well, very, very honest. I have absolutely no complaints whatsoever. & They go out of there way to keep you covered. & The best rates. And always options to make it affordable, I highly recommend them. If for any reason you feel something is going on with your insurance company, that you currently have, that your not sure of, or you don't like, just give them a call. I know I did. & It's the best thing that ever happened to me. Thank you very much. State farm."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vicente Espinoza

January 15, 2025

5  out of  5
rating by Vicente Espinoza
"Ryan Paulson and his team have been providing us with excellent service for years. We have recently had the pleasure of having Shannon work with us. We wanted to update our current home/auto policies as well as start new life policies. Shannon was extremely helpful, patient and knowledgeable. She took the time to listen so that our current needs were met as well as providing us with peace of mind for our future."
We responded:
"This review means so much to all of us at Ryan Paulson State Farm office! We’re thrilled to know you had a positive experience with Shannon; your satisfaction is our top priority! We are so grateful for the privilege to serve you and your family."