State Farm® Insurance Agent Ryan Paulson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Zehner
December 1, 2024
"Amateur hour from start to finish. I called because I'm moving to a new state and am therefore required to switch to a new State Farm agent. Jerry wasn't sure how to switch me over, what information he needed, or when he could confirm my new policy. After several phone calls, bouts of sitting on hold, and emails, Jerry then tried to tell me I need $1 million in personal liability. I had to tell him no multiple times, as that's pretty excessive for a tiny apartment. He then sent the declaration for my new renter's policy — with the wrong address. I finally gave up and called another local agent. Update: After clearly telling Jerry the same day that all of this went down that I wouldn't be working with their State Farm office, he failed to cancel the policy he was trying to set up for me. A few days later, I received an email invoice and had to request again that he cancel it."
Emileigh Coen
November 8, 2024
"Shannon was amazing to work with! Extremely knowledgable and answered all of my questions. You can tell she genuinely cares about her clients and customizes insurance around their unique needs. I appreciate her insight and personalized service. A true expert in the field."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Cyndi Falk
November 7, 2024
"Terrible customer service. Shannon made so many mistakes, and Ryan is too busy to field a customer service complaint. Go to another State Farm office!!"
"Unfortunately, this review could not be further from the truth. Beginning with Shannon communicating everything along the way, my team countlessly offering assistance, and me (Ryan) personally reaching out to you by phone and email. My team also offered to schedule appointments with me when my schedule and yours aligned. You refused. We kindly and professionally communicated with you through the last date you were a customer of our agency. I'm sorry those efforts and deep sincere care for you and each customer we work with went unrecognized by you Cyndi. I expressed previously and again now that I am grateful for the time you allowed us to serve you."
PJ Krostag
November 6, 2024
"This office is always very responsive. Been working with them for about 10 years. Appreciate recently working with Chris who pointed out inconsistencies among our 5 auto policies and was able to save us money."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Jennifer S
October 13, 2024
"Jerry was very friendly and super knowledgeable when answering my questions. Even though I didn’t end up switching my plans, he was very helpful the whole time."
"Thank you for sharing your experience working with Jerry. We would love to earn your business in the future!"
Luke
October 11, 2024
"Zane was great helped me get exactly what I needed."
"Thank you for your business Luke & thank you for sharing your experience working with our Agency. "
Kenneth Lindsley
October 10, 2024
"Answered all our questions and was very helpful."
"It’s been great getting to know you & your wife. We look forward to a long and successful relationship. "
Ryan Galle
October 10, 2024
"We just switched our coverages over with Zane to State Farm. He was good to work with and made the switch easy and pretty much a no-brainer. I'm bummed to leave our current insurers, but we're confident it's a positive switch!"
"Welcome to State Farm, Ryan. We are so happy you’ve joined our Agency. You won’t regret the switch!"
ban nguyen
October 9, 2024
"Zane being helpful, friendly and giving alot of informations.Answering all my questions and give details about everything. Really appreciate all the helps and recommended"
"Thanks for sharing your positive experience working with Zane. I’m happy to hear we could answer all your questions in detail. "
Eddie Campbell
October 9, 2024
"Jerry helped explain the process of not at fault claims and the process of determining fault"
"We’re so glad we could help Eddie!"
Jenny White
October 8, 2024
"If I could leave more stars I would! My experience has been great. Thank you Zane and Ryan!"
"You are the best Jenny!"
otakunate
October 8, 2024
"Jerry B. found time in his busy schedule to help me review my policy 😊 very knowledgeable and professional, even though he wasn't trying to make a sale. He's a keeper 👍"
"That’s what we’re here for. We are here to help you navigate your policy. We think Jerry’s a keeper too :)"
Trish Shear
October 5, 2024
"Contrary to popular opinion Jake from State Farm was no help. It’s actually Shannon! I felt that she truly had my best interests in mind. She made me feel as if she was helping a friend while still being professional, knowledgeable, and kind."
"Trish, we appreciate you sharing your experience working with Shannon. What you shared is exactly the experience we strive for here at Ryan Paulson Agency. We are grateful to have you as a customer. Thanks!"
alan swanson
October 5, 2024
"I have had several opportunities to work with Shannon, and every experience has been amazing. She's extremely knowledgeable, eager to help, and thoughtful. She wants you to have the best experience possible. Shannon is willing to go the extra mile to find ways to save you money, and is very proficient in doing so. I would recommend Shannon with State Farm for ALL your insurance needs."
"Thank you Alan! I love seeing her hard work recognized. Thank you for allowing us to serve you!"
Terry Bonnett
October 4, 2024
"I've had home and auto insurance with Ryan Paulson State Farm for more than 30 years and have received nothing less than 5-star service. Ryan and the staff have watched over my insurance needs, making recommendations to make sure I can feel comfortable with my insurance coverage."
"Thank you Terry! It’s been a privilege for me and my team to serve you. Thanks for being a great customer!"
Marco Gutierrez
October 4, 2024
"Jose Aguilar, is an extraordinary agent, helpful, caring, and professional. State farm is still the most affordable insurance for my personal car and home."
"Thank you Marco. Thanks for sharing your experience working with Jose & State Farm. We definitely have the best value with price and service. "
R T
October 4, 2024
"I've heard about renters insurance but never really understood what it entailed. Jerry took the time to explain everything very clearly and I felt he truly wanted to help me."
"This is the exact reason we are here. It’s our job to help inform you on your choices and allow you to make the decisions that make the most sense for you and your family. Thanks for sharing!"
Alexander Verharen
October 1, 2024
"Awesome service. Really appreciate their impeccable teamwork."
"Thank you Alex! We’re so happy you joined our Agency with State Farm. "
L K
September 25, 2024
"Shannon's great, I usually dread having to be on the phone with insurance, but she was very helpful and easy to talk to!"
"Insurance can be tough when you don’t have Shannon there to help! Thanks for sharing your experience working with her."
Dawn Marie Alapisco
September 25, 2024
"I am rather impressed with the professionalism of this office. I spoke with Jerry about pet insurance and he discussed how pets can impact premiums for our homeowners policy as well as looking into pet health insurance for me. That extra mile was appreciated, as I never thought about my pets impacting my policy premiums."
"Thanks for the review Dawn. We want to provide you with the best service possible, and it sounds like Jerry met that goal. "
Ray Castro Oficial
September 16, 2024
"Excellent customer service, direct from The Agent Ryan Paulson ."
"Thanks Ray! It’s a privilege to serve you. "
Norman TinMan Robinson
September 9, 2024
"Just rejoined state farm for my auto insurance. The experience was pleasant with Mark & Ryan to bring me into the fold. I feel I'll get plenty of good guidance & advice from Ryan Paulson."
"Thank you for sharing your experience working with us Norman. And welcome to the Pacific NW! I look forward to serving you & your family for years to come."
Cali M
August 26, 2024
"In the past 10 years I have had three different car insurances and they weren't bad, but they werent that great either. When I moved to portland I thought I would give state farm a try and Im really glad I did. The rep that helped me set up my insurance here is named Mark H. and he was simply THE BEST. He explained everything to me so I understood, he continued to work with me while I was overseas for a job until my policy was correct and to my liking, and once I got back I spoke to another rep to go over my policy and make sure it was 100% what I wanted. This is the first time I can say that I felt taken care of with an insurance company and I give this team a 100/100 x infinity."
"This review means so much Cali. Thank you! We look forward to serving you to this quality in each interaction and for years to come."
Bonnie Pieschel
August 13, 2024
"Outstanding Insurance Agency to deal with. They ask enough questions to be able to recommend the proper insurance you need. I dealt with both Mark and the agency owner Ryan Paulson. Both were polite, knowledgeable, and returned calls promptly. I expect to be a life time customer of theirs."
"Thank you so much for leaving such a glowing review for us! We are grateful to have you as a customer. "
Cadence McCarthy
July 4, 2024
"I recently moved to Oregon and had to switch over my state farm coverage. Zane and Ryan went above and beyond my expectations on getting insurance. Zane got me a quote that matched or was better than the coverage I had previously. He didn't make me feel silly for asking 500 questions about the policy and why we were doing what we were doing. Everyone I spoke with was knowledgeable and pleasant. They weren't pushy about adding on more than you might need but they did make suggestions and told you the cost breakdown and long term savings of things. Overall a great experience and I have the coverage I needed and more!"
"This is exactly what our local agency and team is here for. I’m so happy to hear we were able to get you taken care of and answer all your questions. "